Features

Seven modules, one system

The agency's work is not split across tools: the same passenger record serves sales, visas, operations and accounting.

Registration and sales

One flow from the first phone call to the confirmed booking. Leads do not vanish and data is never entered twice.

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  • Daily follow-up list

    Every lead carries a next-call date. The morning list splits into overdue, today and never-called; recording a conversation sets the next appointment automatically.

  • Leads and quotations

    Lead records are period-independent and tracked for years. Quotation PDFs are generated from programme pricing and the stage advances on its own.

  • Files and passenger records

    Families and groups live in one file. The passenger record holds identity, passport, companion relationship, photo, document tracking and the ledger account.

Visas and official filings

Who is ready to submit and what is missing — visible before the application, not after.

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  • Passengers send documents from their own phone

    Every line on the outstanding-items list carries a send button. The passenger photographs their passport and uploads it; if the image is unreadable or not an image at all it is rejected on the spot — while the phone is still in hand and the passport still on the table. An upload does not count as delivered: it stays on the outstanding list until an operator accepts it.

  • Readiness list

    Pick a tour or programme and every passenger's gaps are spelled out. Those with nothing missing are grouped separately.

  • Bulk status entry

    Not submitted, pending, approved, rejected, cancelled — applied to selected passengers in one step.

Operations and placement

One shell per tour: files, passengers, rooming, transport, finance and cost in the same place.

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  • Room planning

    Mecca and Medina planned separately with linked room pairs. SGL/DBL/TWN/TRP/QUAD/QUINT types; groups placed automatically and reversibly.

  • Aircraft and coach seating

    Seat-map placement, route definition, flight and vehicle details.

  • Departure roll call

    A phone screen for the airport. The passport barcode is scanned; readers act as keyboards so no setup is required.

Collections and accounting

Multi-currency ledgers, instalment plans, cash and bank, and per-tour profitability. Exchange rates freeze at entry.

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  • Ledger accounts and charges

    Programme price, room differences, child and infant pricing and companion supplements post to the passenger's account. Each currency carries its own balance.

  • Instalment plans and reminders

    Automatic SMS or WhatsApp for upcoming and overdue instalments, with a repeat limit and duplicate protection.

  • Cash, bank and reconciliation

    Collections, expenses, transfers, cheque and note tracking, and reconciliation letters.

Documents and communication

Everything from contracts to badges, and every channel that reaches the customer, in one place.

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  • Document outputs

    Contract, receipt, passenger list, room list, flight list, badge, luggage and door labels, account statement.

  • SMS and WhatsApp

    Templated messages with variables and bulk sending. Every message stays in the passenger's history.

  • Passenger link

    A read-only page with no login: balance, payment plan, missing documents, hotel, flight and room. The link expires and can be revoked.

Administration and security

Multi-user, multi-branch and auditable. Data isolation is enforced in the database, not in application code.

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  • Sub-agents see their own earnings

    When sub-agent staff sign in they see only their own bookings, their own passenger count and the commission they have earned; another sub-agent's name never even reaches the list. This is not a screen filter: records outside a sub-agent's scope never reach them by any route. A sub-agent with no rate entered is flagged rather than hidden — “ten passengers and no rate” is what this screen is for.

  • Roles and permissions

    Ready-made roles and per-screen customisation. A user without permission never sees that section in the menu.

  • Branch scope

    Branch staff see only their own branch's leads, files and passengers.

Integrations

External services sit behind a provider interface rather than inside the core, so they can be swapped.

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  • e-Invoicing integrator

    Outgoing invoices, incoming invoices and status tracking.

  • SMS and WhatsApp Business

    Single and bulk sending, delivery status, template management.

  • Daily exchange rates

    Automatic each business day, buying and selling separately.

43 capabilities

Let's set it up together

Tell us how your tours, pricing and team are structured; we will show the demo on a setup that resembles your own data.