Features
Documents and communication
Everything from contracts to badges, and every channel that reaches the customer, in one place.
The agency's day is spent on the phone, and most incoming questions are four: what do I owe, which hotel, what time is the flight, what do you need from me. This module works in both directions — it produces the documents and it lets the customer reach their own information, which cuts the calls.
Fewer phone calls
Passengers see their own balance, hotel and flight through a link that needs no login.
Every message is on record
Undelivered messages appear with their reason; you show it instead of saying “we sent it”.
Documents carry your identity
Your logo and stamp are printed on every output.
Documents and communication
5 capabilities
Document outputs
Contract, receipt, passenger list, room list, flight list, badge, luggage and door labels, account statement.
Print, on every screen
SMS and WhatsApp
Templated messages with variables and bulk sending. Every message stays in the passenger's history.
Setup › Message templates
Passenger link
A read-only page with no login: balance, payment plan, missing documents, hotel, flight and room. The link expires and can be revoked.
Passenger record › Passenger link
e-Invoicing
Issuing invoices through an integrator, retrieving incoming invoices, accept/reject responses and tax exemptions.
Finance › e-Invoice
Invoice layout
The invoice appearance is configured per agency and set up once.
Setup › Invoice layout
FAQ
Questions about this module
Can documents carry our own logo and trading name?
Logo, trading name, address and contact details come from agency settings and every document uses them. Template wording can be edited as well.
Can we print badges for a hundred people in one go?
Bulk production runs on the queue. A print run of hundreds of pages downloads when it is ready, and other screens stay usable while it builds.
If a contract changes later, is the earlier copy kept?
Every document produced is stored with its date. A new version does not delete the old one, so which copy was signed can be shown afterwards.
Glossary
The language of the trade
Let's set it up together
Tell us how your tours, pricing and team are structured; we will show the demo on a setup that resembles your own data.