Features

Visas and official filings

Who is ready to submit and what is missing — visible before the application, not after.

The expensive part of a visa process is not the rejection; it is the time spent after it. This module reverses the order: what is missing is listed BEFORE submission. Passengers without a passport, with a passport that expires too soon, without a photo or without a required companion are listed by name; those who are ready sit in a separate group. The six-month rule is measured from the RETURN date, not from today — a passport that looks sufficient now may not be on the day of return.

01

Rejection reasons surface early

You no longer submit a hundred passengers and get twenty back; the gaps are on screen beforehand.

02

The six-month rule is measured correctly

Passport validity is checked against the return date, not the current date.

03

One source for status

Visa status and number live on the passenger record; lists, reports and documents read the same data.

Visas and official filings

6 capabilities

  • Passengers send documents from their own phone

    Every line on the outstanding-items list carries a send button. The passenger photographs their passport and uploads it; if the image is unreadable or not an image at all it is rejected on the spot — while the phone is still in hand and the passport still on the table. An upload does not count as delivered: it stays on the outstanding list until an operator accepts it.

    Passenger link › Outstanding documents

  • Readiness list

    Pick a tour or programme and every passenger's gaps are spelled out. Those with nothing missing are grouped separately.

    Visas

  • Bulk status entry

    Not submitted, pending, approved, rejected, cancelled — applied to selected passengers in one step.

    Visas

  • Companion requirement check

    Passengers who require a companion are flagged automatically. Age is calculated against the tour start date, not the registration date.

  • Official notification

    Bulk notification of passenger records and processing of returned reference numbers; quota and allocation tracked per tour.

    Official filings

  • Visa numbers on documents

    The visa number sits on the passenger record and can be printed as a barcode on passport labels and passenger lists.

FAQ

Questions about this module

How many days of passport validity trigger a warning?

The threshold is configured per agency. The calculation runs against the DEPARTURE date, not today — a passport that looks valid now can fall short by the time the group flies.

What do we change if the mahram rule changes?

The rule is not in the code: age limits and the accompaniment condition are settings. When regulations change there is no need to wait for a release.

How do we see passengers with missing paperwork before departure?

The outstanding-items list is ordered by days remaining. Passengers with no passport entered, a passport expiring too soon, a missing photo or no mahram recorded are listed separately.

Glossary

The language of the trade

Let's set it up together

Tell us how your tours, pricing and team are structured; we will show the demo on a setup that resembles your own data.