Glossary

Group (kafile)

A separately managed body of passengers within a departure, with its own leader.

A hundred and twenty passengers cannot be managed as one mass. They are divided into groups, each with a leader. A group is a unit of responsibility rather than of placement: coaches, hotel floors and on-the-ground communication all run through it. In Hajj organisation the structure matters even more, because coordination on the Saudi side works through the group number.

Rota

How Group (kafile) works in the system

Groups are defined under a departure and passengers are assigned to them. The group number is printed on the badge — the first thing a lost passenger has in hand. Coach assignment keeps groups intact.

Operations and placement

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