Glossary
Allocation
Rooms a hotel sets aside for an agency, releasable up to a given date.
In Hajj and Umrah operations the hotel is committed before the sale: at the start of the season an agency reserves a number of rooms in Makkah and Madinah. That reserved quantity is the allocation. It comes in two forms — optioned allocation can be released up to a certain date, while guaranteed allocation is committed up front with no release. A guarantee costs less but the agency carries the risk; on optioned allocation the price difference is effectively an insurance premium.
Rota
How Allocation works in the system
Allocation is defined per hotel and tracked alongside rooms sold. As the option date approaches a warning appears on the dashboard, and it shows not only the date but how many rooms have sold in that hotel — the decision needs both.
Operations and placementThe language of the trade
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